Returns & refunds
Your Satisfaction Matters
At FORMA MARINE, we take pride in the quality of our products and want you to be fully satisfied with your purchase.
If you experience an issue or simply wish to return a product, our team is here to help.
You can contact us by email at
info@formamarine.com, by telephone, or through the Contact Us section of our website.
If you purchased your FORMA MARINE product from an authorized dealer, please submit your request directly to that dealer.
Quick Answers
Do I need proof of purchase? Yes. Proof of purchase is required for warranty, return, and refund claims.
Do I need photos? Yes. Photos of
the damaged or defective product are required for warranty and refund claims.
Can I return a product without
approval? No. Written consent and return authorization from FORMA MARINE are required before a return is sent.
Who pays return shipping for an
approved warranty claim? For an approved warranty claim, FORMA MARINE will cover the applicable return shipping costs, with the return shipping arrangements agreed with the customer in advance.
What if I bought the product from a
dealer? Please contact the dealer directly and submit your request to
them.
RETURNS
How to Request a Return
We accept returns of both defective and non-defective products, subject to prior communication and return arrangements with FORMA MARINE.
To request a return:
- Contact us at info@formamarine.com and provide your order details.
- Explain the reason for your return and include photographs if the product is damaged or defective.
- Our team will review your request and provide return instructions.
- Please wait for our return authorization before shipping the product.
Please do not send products back without contacting us first.
If you purchased your product from an authorized dealer, please contact the dealer directly.
Return Shipping Costs
For approved warranty claims, FORMA MARINE will cover the applicable return shipping costs.
For non-defective products, return shipping costs and arrangements will be communicated and agreed upon before the return.
REFUNDS & REPLACEMENTS
Once your return has been received and reviewed, we will inform you of the available options.
Depending on the circumstances, these may include:
- A refund for an approved return.
- Repair or replacement of a defective product or component.
- A similar replacement product if the original model is discontinued.
Our goal is to handle every request fairly, efficiently, and with minimum inconvenience to you.
Return Address
FORMA MARINE Furniture S.M., LLC
5 Nezer Street
16674 Glyfada, Athens
Greece
Please contact us for authorization and return instructions before shipping any product.
Need Help?
We are always happy to assist you.
Contact us: info@formamarine.com

